1. Why was the Notice issued?
2. What is a class action?
3. What is this lawsuit about?
4. Why is there a Settlement?
5. Who is included in the Settlement?
6. Are there exceptions to being included?
7. What does the Settlement provide?
8. What claims am I releasing if I stay in the Class?
9. How do I submit a claim for a Settlement benefit?
10. Are there any important Settlement payment deadlines?
11. When will the Settlement benefits be issued?
12. Do I have a lawyer in the case?
13. Should I get my own lawyer?
14. How will Class Counsel be paid?
15. How do I opt out of the Settlement?
16. How do I tell the Court if I like or do not like the Settlement?
17. What is the difference between objecting and excluding?
18. When is the Court’s Final Approval Hearing?
19. Do I have to come to the Final Approval Hearing?
20. What happens if I do nothing at all?
21. How do I get more information?
The 53rd Judicial District Court of Travis County, Texas authorized the Notice. You have a right to know about the Settlement, and about all of your options, before the Court decides whether to grant final approval of the Settlement. The Notice explains the lawsuit, your legal rights, what benefits are available, and who can receive them.
The lawsuit is called Jon Mulkey, et al. v. Four Hands, LLC, Case No. D-1-GN-25-001854, pending in the 53rd Judicial District Court of Travis County, Texas. The person that filed this lawsuit is called the “Plaintiff” (or “Class Representative”) and the company they sued, Four Hands, LLC, is called the “Defendant.”
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In a class action, one or more people called “Class Representatives” or “Plaintiffs” sue on behalf of all people who have similar claims. Together, all of these people are called a “Settlement Class,” and the individuals are called “Settlement Class Members.” One court resolves the issues for all Settlement Class Members, except for those who exclude themselves from the Settlement Class.
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This lawsuit alleges that Four Hands, LLC experienced a cyber incident during December 2023 to January 2024. Specifically, unauthorized actors may have gained access to certain sensitive information. These files may have contained personal information such as names; Social Security numbers; dates of birth; financial account information; passport numbers; driver’s license numbers; and/or state ID card numbers. Defendant notified potentially affected individuals about the Data Incident in compliance with applicable law.
Defendant denies any wrongdoing whatsoever. No court or other judicial body has made any judgment or other determination that Defendant has done anything wrong.
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The Court has not decided in favor of the Plaintiff or Defendant. Instead, both sides agreed to the Settlement. The Settlement avoids the cost and risk of a trial and related appeals, while providing benefits to Settlement Class Members. The Class Representative appointed to represent the Settlement Class, and the attorneys for the Settlement Class, Class Counsel, think the Settlement is best for all Settlement Class Members.
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The court has defined the Class as: “All individuals residing in the United States whose Personal Information was potentially accessible in the Data Security Incident experienced by Four Hands which began on or around December 27, 2023, including all those who received notice of the Data Security Incident.”
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Yes. Excluded from the Class are: (1) the Judge in this case, and the Judge’s family and staff, (2) Four Hands and its officers and directors; (3) anyone who validly excludes themselves from the Settlement; and (4) anyone who perpetrated the Data Security Incident.
If you are not sure whether you are a Class Member, you can ask for free help any time by contacting the Settlement Administrator at:
Four Hands Data Security Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
(844) 496-1289
info@FourHandsDataSettlement.com
You may also view the Settlement Agreement by clicking here.
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The Settlement provides a number of different benefits available to Settlement Class Members who submit valid claims. All Class Members can enroll in two years of Credit Monitoring Services by a credit agency. In addition to Credit Monitoring Services, Class Members may choose between two payment options.
There is an aggregate cap of $250,000.00 on these benefits. This means that if the total value of benefits claimed is over $250,000.00, everyone’s payments will be reduced pro rata so that they add up to $250,000.00. The value of Credit Monitoring Services is not counted toward this cap; everyone who claims this benefit will receive it unchanged.
More information about each of these benefits is below. Full details are in Section II of the Settlement Agreement, available by clicking here.
Credit Monitoring Services: All Class Members can enroll in two years of Credit Monitoring Services by a credit agency. This benefit includes $1 million of identity theft protection insurance.
This service will be made available to all Settlement Class Members who choose to enroll regardless of whether they submit a Claim for Ordinary Out-of-Pocket Losses, Ordinary Attested Time, Extraordinary Losses, and/or Alternative Cash Payment. A unique redemption code allowing Settlement Class Members to enroll in these services will be sent to each Settlement Class Member who submits an Approved Claim for such services.
Payment Option 1:
Out-of-Pocket Expenses. If you incurred actual, documented out-of-pocket expenses due to the Data Security Incident, you can get back up to $300.00 upon submission of an Approved Claim and supporting documentation. The losses must have occurred between December 27, 2023, and January 28, 2026. This benefit covers out-of-pocket expenses like:
fees for credit reports, credit monitoring, or freezing and unfreezing your credit
cost to replace your IDs
postage to contact banks by mail
You need to send proof, like receipts, to show how much you spent or lost. You can also send notes or papers you made yourself to explain or support other proof, but those notes or papers alone are not enough to make a valid claim. Documentation supporting Ordinary Out-of-Pocket Expenses can include receipts or other documentation not “self-prepared” by the Settlement Class Member that documents the costs incurred. “Self-prepared” documents, such as handwritten receipts are, by themselves, insufficient to receive reimbursement, but can be considered to add clarity or support to other submitted documentation.
Losses for Identity Theft or Fraud. If you lost money because of identity theft or fraud, you can get back up to $3,000.00. You will need to show that:
the theft or fraud was probably caused by the Data Security Incident
the losses are not already covered by Out-of-Pocket Expenses or Reimbursement for Lost Time
you tried to prevent the loss or get your money back, such as by using insurance you already have
The losses must have occurred between December 27, 2023, and January 28, 2026.
You are required to submit two forms of proof, like bank statements or police reports, to show how much you spent or lost. You can also send notes or papers you made yourself to explain or support other proof, but those notes or papers alone are not enough to make a valid claim.
Reimbursement for Lost Time. Class Members who spent time responding to the Data Security Incident may claim up to four (4) hours, at $20.00 per hour, for a maximum of $80.00. This benefit counts toward the $300.00 cap for Out-of-Pocket Expenses.
You must have spent the time on tasks related to the Data Security Incident. Some examples include things like changing your passwords, investigating suspicious activity in your accounts, and researching the Data Security Incident.
You must provide a brief description and attest that you spent the time claimed on tasks related to the Data Security Incident.
Payment Option 2: Alternative Cash Payment. Instead of the benefits in Cash Payment Option 1, you may claim a one-time $15.00 cash payment. You do not have to provide any proof or explanation to claim this payment.
The maximum total amount for which Defendant is obligated to pay to settle all claims for ordinary unreimbursed losses, time spent, extraordinary unreimbursed losses, and alternative cash payments shall be $250,000.00. In the event that the aggregate claims of the class for ordinary unreimbursed losses, time spent, extraordinary unreimbursed losses, and alternative cash payments exceeds $250,000.00, then the value of such payments shall be reduced on a pro rata basis, such that the aggregate value of all payments does not exceed $250,000.00.
If you have questions about these benefits, you can ask for free help any time by contacting the Settlement Administrator at:
Four Hands Data Security Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
(844) 496-1289
info@FourHandsDataSettlement.com
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Defendant and its affiliates will receive a Release from all claims that could have been or that were brought against Defendant relating to the Data Incident. Thus, if the Settlement becomes final and you do not exclude yourself from the Settlement, you will be a Settlement Class Member and you will give up your right to sue Defendant, and its present and former parents, subsidiaries, divisions, departments, affiliates, predecessors, successors and assigns, and any and all of their past, present, and future directors, officers, executives, officials, principals, stockholders, heirs, agents, insurers, reinsurers, members, attorneys, accountants, actuaries, fiduciaries, advisors, consultants, representatives, partners, joint venturers, licensees, licensors, independent contractors, subrogees, trustees, executors, administrators, clients, customers, data owners, associated third parties, predecessors, successors and assigns, and any other person acting on Defendant’s behalf, in its capacity as such and assigns of each of them as well as covered entities associated with the Data Incident. These Releases are described in Section IX of the Settlement Agreement, which is available by clicking here. If you have any questions, you can talk to the law firms listed in FAQ 12 for free or you can talk to your own lawyer.
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The fastest way to submit your Claim Form is online using the online claim portal by clicking here. If you prefer, you can download a printable Claim Form here and mail it to the Settlement Administrator at:
Four Hands Data Security Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
You may also contact the Settlement Administrator to request a Claim Form by telephone, toll free, (844) 496-1289, by email info@FourHandsDataSettlement.com, or by U.S. mail at the address above.
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If you are submitting a Claim Form online, you must do so by January 28, 2026. If you are submitting a claim by U.S. mail, the completed and signed Claim Form, including supporting documentation, must be postmarked no later than January 28, 2026.
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The Court will hold a final approval hearing on February 17, 2026 (see FAQ 18). If the Court approves the Settlement, there may be appeals and resolving them can take time. It also takes time for all of the Claim Forms to be processed. Please be patient. Settlement payments and Credit Monitoring will begin after the Settlement has obtained Court approval and the time for all appeals has expired.
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Yes, the Court appointed attorney Cassandra P. Miller of Strauss Borrelli PLLC, to represent you and other Class Members (“Class Counsel”). If you want to be represented by your own lawyer, you may hire one at your own expense.
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You will not be charged for Class Counsel’s services. If you want your own lawyer, you may hire one at your expense.
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Class Counsel shall apply to the Court for an award of attorneys’ fees not to exceed $142,500.00. Any such award would compensate Class Counsel for investigating the facts, litigating the case, and negotiating the Settlement and will be the only payment to them for their efforts in achieving this Settlement and for their risk in undertaking this representation on a wholly contingent basis.
Class Counsel will include a request for a Service Award to the Class Representative in recognition for his contribution to this Action not to exceed $5,000.00. The Service Award payment to the Class Representative shall be separate and apart from his entitlement to benefits from the Settlement Fund.
Any attorneys’ fees, costs and Service Award payments must be approved by the Court. The Court may award less than the amounts requested.
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If you do not want to be part of the Settlement, you must formally exclude yourself from the Settlement. This is called a Request for Exclusion, and is sometimes also called “opting out.” If you opt out, you will not receive a Settlement payment, but you will keep any rights you may have to sue Four Hands on your own about the legal issues in this case.
If you exclude yourself, you are telling the Court that you do not want to be part of the Settlement. You will not be eligible to receive any Settlement benefits if you exclude yourself. The deadline to exclude yourself from the Settlement is December 29, 2025.
To be valid, your Request for Exclusion must have the following information:
the name of the Action: Jon Mulkey v. Four Hands, LLC, Case No. D-1-GN-25-001854, pending in the 53rd District Court of Travis County, Texas;
your full name, mailing address, telephone number, and email address;
personal signature; and
the words “Request for Exclusion” or a clear and similar statement that you do not want to participate in the Settlement.
You may only exclude yourself—not any other person.
Mail your Request for Exclusion to the Settlement Administrator at:
Four Hands Data Security Incident Settlement
ATTN: Exclusion Request
P.O. Box 25226
Santa Ana, CA 92799
Your Request for Exclusion must be postmarked by December 29, 2025.
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If you are a Class Member and do not like part or all of the Settlement, you can object to it. Objecting means telling the Court your reasons for why you think the Court should not approve the Settlement. The Court will consider your views.
You cannot object if you have excluded yourself from the Settlement (see FAQ 15)
You must provide the following information for the Court to consider your objection:
the name of the Action: Jon Mulkey v. Four Hands, LLC, Case No. D-1-GN-25-001854, pending in the District Court of Travis County, Texas;
your full name, mailing address, telephone number, and email address;
information that proves that you are a Class Member (such as a notice you have received)
a clear description of all the reasons you object; include any legal support you may have for your objection;
if you have hired your own lawyer to represent you at the Final Approval Hearing, provide their name and telephone number;
whether or not you or your lawyer would like to speak at the Final Approval Hearing;
your signature (or, if you have hired your own lawyer, your lawyer’s signature).
For your objection to be valid, it must meet each of these requirements. To be considered by the Court, you must file your complete objection with the Clerk of Court by December 29, 2025. You must also send a copy to the Settlement Administrator.
Clerk of the Court | Settlement Administrator |
Clerk of the Court | Four Hands Data Security Incident Settlement |
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Objecting is telling the Court that you do not like something about the Settlement. You can object to the Settlement only if you do not exclude yourself from the Settlement. Excluding yourself from the Settlement is opting out and stating to the Court that you do not want to be part of the Settlement. If you opt out of the Settlement, you cannot object to it because the Settlement no longer affects you.
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The Court will hold a final approval hearing on February 17, 2026, at 9:00 a.m. Central Time, in the 53rd Judicial District Court of Travis County, Texas, at 1700 Guadalupe St, Austin, TX 78701.
At the final approval hearing, the Court will decide whether to approve the Settlement. The court will also decide how Class Counsel should be paid, and whether to award Service Award Payment to the Class Representatives who brought this Action on behalf of the Class. The Court will also consider any objections to the Settlement.
If you are a Class Member, you or your lawyer may ask permission to speak at the hearing at your own cost (see FAQ 16).
The date and time of this hearing may change without further notice. Please check this website for updates.
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No. Class Counsel will answer any questions the Court may have. You may attend at your own expense if you wish, but you do not have to.
If you file an objection, you do not have to come to the Final Approval Hearing to talk about it; the Court will consider it as long as it was filed on time. You may also pay your own lawyer to attend, but you do not have to.
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If you do nothing, you will not receive a benefit from this Settlement. You will also give up the rights described in FAQ 8.
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This website and the Notice are a summary of the proposed Settlement. The full Settlement Agreement and other related documents are available on the Important Documents page of this website.
If you have additional questions, you can ask for free help any time by contacting the Settlement Administrator at:
Four Hands Data Security Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
(844) 496-1289
info@FourHandsDataSettlement.com
You can obtain copies of publicly filed documents by visiting the office of the Clerk of the Court, 53rd Judicial District Court of Travis County, Texas, at 1700 Guadalupe St, Austin, TX 78701.
Do not contact the Court or Clerk of Court regarding this Settlement.
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